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case study

Invisalign®

By putting athlete stories at the center, Invisalign turned confidence into a cultural conversation

the challenge

As womens sports gained cultural momentum, the Invisalign brand recognized an opportunity to connect in a more meaningful way with adult and mom audiences through its platform of confidence. But in a competitive, regulated category, visibility alone was not enough. This audience values authenticity, representation, and lived experience over traditional product-first marketing, requiring the brand to build trust through genuine connection. The challenge was to shift perception from product to purpose by showing up as an authentic participant in the womens sports movement. That meant finding a way to let real athlete stories lead, while still driving measurable consideration among a highly discerning audience.

Client

Invisalign®

Invisalign®

Industry

Medical Device

Medical Device

Services

Social Strategy, Influencer Marketing, Campaign Development, Content Production, Social Production, Creator Campaigns, Paid Media

Social Strategy, Influencer Marketing, Campaign Development, Content Production, Social Production, Creator Campaigns, Paid Media

our approach

Scripted, heavily branded content has saturated the social space, and audiences want to see the real person. Our approach was to create the Game Changers series to give Invisalign athlete ambassadors a platform for unscripted, authentic storytelling, inviting audiences into their everyday lives, including the routines behind their health and performance. With an authentic way in and a storytelling approach, Invisalign became a natural extension of their story: not just a smile, but part of the discipline and care behind how they show up and perform at their best.


Key tactics:

  • Athlete-first storytelling strategy: Partnered with athletes whose real experiences reflected confidence as an ongoing journey, not a single moment

  • Strategic talent selection: Identified three core athletes across different sports and career stages, Croix Bethune, Diana Flores, and Flau’jae Johnson, each with their own take on on resilience, cultural relevance, and authentic alignment with Invisalign

  • Documentary-style content production: Captured “day-in-the-life” narratives in real environments, from training to personal spaces

  • Three-tier content ecosystem

    • Hero films: cinematic, emotional storytelling

    • Support content: gameplay and in-the-moment confidence

    • Mini-stories: candid, social-native content designed for engagement

  • Athlete-led distribution: Activated content across athlete-owned channels to build trust and reach audiences in authentic environments

  • Cultural and media amplification: Extended reach through partnerships with platforms like The GIST, embedding the campaign within trusted editorial spaces

  • Subtle brand integration: Positioned Invisalign as part of the athlete journey, not the focus, reinforcing credibility while allowing stories to lead

The campaign successfully repositioned Invisalign as a culturally relevant, purpose-driven brand within women’s sports. By elevating real athlete voices and letting authentic narratives carry the brand, Invisalign built trust in a way traditional marketing could not. Most importantly, the work demonstrated that when brands lead with human stories instead of product messaging, they can move audiences from inspiration to consideration, and ultimately to action. As a result, the campaign was recognized by the Titan Health Awards as a Platinum Winner in the Consumer Social Media Campaign category.

the impact

28M+

impressions across The GIST channels

323K

video views

10.7K

social engagements

✓ Successfully repositioned Invisalign as a culturally relevant brand within women's sports

✓ 190,400+ views across Instagram and YouTube on The GIST platform

✓ 190,400+ views across Instagram and YouTube on The GIST platform

✓ 12.75% engagement rate on top-performing social content on The GIST platform

✓ 12.75% engagement rate on top-performing social content on The GIST platform

✓ 10.6K+ content hub impressions on The GIST platform

✓ 10.6K+ content hub impressions on The GIST platform

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let’s create something
smart together

877-762-7899

135 S Lemon St, Suite A. Orange, CA 92866

© 2025 Smarty Social Media, Inc. PrivacyPolicy

let’s create something
smart together

877-762-7899

135 S Lemon St, Suite A. Orange, CA 92866

© 2025 Smarty Social Media, Inc. PrivacyPolicy